COLLECT BETTER ENQUIRIES

A better brief.
A better first hello.

Find out what someone needs, not just how to reach them. Turn interest in your services into an enquiry your team can build a conversation around.

Enquiry capture in Free Your WordPress. Your records.
A SHORT FORM. A MORE USEFUL START.

What they need.
How to reach them.

Give visitors a service to choose and a clear way to ask for help. Keep the first step simple, with contact details your team can use to reply.

THE FIRST CONVERSATION

A better
first hello.

Give visitors a clear way to ask about the work you do.

  1. 01A service to choose
  2. 02A way to reply
  3. 03A clear request to send
Actual form preview · Demo content
Design consultation form with a service choice, name, email, Send my enquiry button and a sunlit kitchen photograph.

Service-choice and enquiry capture included in Free.

Ask a useful first question Keep the form approachable Keep the request together
MAKE THE QUESTION FIT THE WORK

Different services.
Better starting points.

Ask for the one detail that makes your first reply more useful. Leave the full conversation for the conversation.

STUDIO / PROJECT ENQUIRYWhat are you
planning?
A new website

Start a project conversation

For studios and agencies. Understand whether someone needs something new or help with what they already have.

Good first question: project type
HOME SERVICESHow can we help?
Installation Repair

Collect a quote request

For trades and service businesses. Capture the service they need, then discuss the details and price in your reply.

Good first question: service needed
LET’S FIND A STARTING POINTA fresh
perspective.
Business strategy

Invite a consultation enquiry

For consultants and specialists. Ask which topic matters, so your team can suggest a useful next step.

Good first question: area of interest
RIGHT WHERE INTEREST BEGINS

They’ve seen your work.
Give them a next step.

Put an inline enquiry below your services or portfolio. Or open a form from a clear “Discuss your project” invitation. Keep it close to the information that helps someone decide.

Choose where and when it appears
YOUR STUDIOWork · Services · About
Selected work
THE NEXT STEPHave a project in mind?A short enquiry. A useful first conversation.
Inline form with a WordPress block or shortcode
START SIMPLE. ADD DEPTH WHEN IT HELPS.

One question may
be all you need.

Free gives you a service choice and contact details, together or across a short linear flow. Need a more detailed brief? Pro adds questions and paths that follow the visitor’s answers.

Explore question journeys
EXAMPLE PRO QUESTION PATHPro
What are you planning?
A new websiteWhat should it help you do?
A redesignWhat would you like to improve?
Contact details → Submit the enquiry

Ask relevant questions. Save the answers with the submitted request.

FROM A REQUEST TO A CONVERSATION

Give your team
the context.

Review submitted details alongside the campaign and source page in your local lead records. Your team handles the reply, quote or appointment in the tools you already use.

READY FOR A HUMAN REPLY

More than
an email address.

The request.
The source.
The person to reply to.

Example enquiry
Ava Stone’s fictional enquiry record: a reading corner with natural light, source campaign and page, and consent status Not asked.

Be clear about the reply.

Explain how you’ll use the details and link to your privacy information. Keep responding to this request separate from a marketing signup.

Explore privacy controls

Measure the first connection.

See how often the campaign appears and how many enquiries it captures. Track replies, bookings and revenue in your business tools.

Explore campaign analytics
BEFORE YOUR FIRST ENQUIRY

A few
useful answers.

Have another question?
Can I collect enquiries with WConvert Free?

Yes. Free includes enquiry capture, a service-choice dropdown, name, email or phone fields, linear multistep forms, popup and inline placement, core display rules and local lead records. Start with the Request a quote or Enquiry in small steps starting point, then adapt the copy and choices to your business.

Can I ask about budget, timing or project scope?

Pro question journeys support single-choice, multiple-choice and short-text questions, with paths based on answers. Use them for the context you actually need before replying. Free supports one service-choice dropdown alongside contact details.

What happens if someone leaves before submitting?

Moving between ordinary question or contact screens does not save an enquiry. The answers and contact details are saved together when the visitor explicitly submits.

Does WConvert send a quote or book an appointment?

WConvert captures the request and shows an acknowledgement. Your team reviews the details, replies, prepares a quote or arranges an appointment using your existing tools. An enquiry is not a confirmed booking, accepted quote or completed sale.

Where can my team find the request?

In the local lead records on your WordPress site. Review the captured details and service choice, see the campaign context and export records as CSV. Forwarding to a connected service depends on the available integration and its supported fields; it is not an automatic staff notification or shared inbox.

Does an enquiry also sign someone up for marketing?

Treat responding to a request and sending ongoing marketing as separate purposes. Make the form’s purpose clear and link to your privacy information. If you also invite someone to receive marketing, explain that separately and configure the relevant permission and destination.

MAKE YOUR NEXT HELLO COUNT

Give interest
somewhere to go.

Start with a useful question. Build the conversation from there.

Enquiry capture in Free · More detailed question journeys in Pro